Recently, my iTouch developed a few little lines of dead pixels across the screen. I took it into the Apple shop today and within twenty minutes walked out with a new (probably refurbished) iTouch.
I'm happy with the way Apple handles these things, quickly and largely hassle free. The only downsides were two. First, I lost everything on my iTouch. Normally, this wouldn't be as big of a deal, because I would just sync with my desktop. Unfortunately, my desktop is on another continent at the moment.
Secondly, I had upgraded the software on my iTouch. I have a first generation, and upgraded it to version 2.2. The new iTouch is on version 1.1. In order to use the games I want, I need at least version 2.2. Unfortunately, I could not find that software, so I had to spend $4.95 to upgrade to version 3.1. Overall I'm pretty happy with things though.
In less fortunate iProduct related news, Tim took her iPhone swimming with her. She has a case she uses for working out that wraps around the arm. She forgot that she was wearing it and got into the water. Not good. Not good at all.